Privacy Policy

Last updated 16/12/25

Sandman Enterprises BVI (“we”, “us”, or “our”) is committed to maintaining high standards when it comes to your experience and our business practices. We believe in transparency and mutual trust. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit sandmanenterprisesbvi.com (the “Site”) or contact us about our consulting services in the payments space (including merchant account setup, fraud and chargeback risk protection, partner selection, and merchant support).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Why we need your data

We collect certain information to help operate the Site securely, respond to enquiries, and improve the experience for visitors.

When you use our contact form or otherwise contact us, we may collect basic details such as your name and email address, because we need them to respond to your request.

We may also use cookies and similar technologies (including pixels) for performance, functionality, and analytics, so we can understand how the Site is used and tailor the overall on-site experience. For more information, please refer to our Cookie Policy (if available) or the “Cookies” section below.

2. The type of data we collect

We may collect the following types of information:

Personal information

  • Personal identification information such as name and email address (and any other details you choose to include in your message)

Non-personal information

  • Technical and usage data (for example: pages visited, time spent on pages, browser type, device information, approximate location derived from IP address)

  • Cookies, pixels, and similar tracking technologies

3. How we collect your information

You provide us with most of the information we collect when you do one or more of the following:

  • Send a message via our contact form

  • Email us

  • Use of the Site

We may also collect certain technical data automatically via cookies and similar tools when you browse the Site.

4. Why we collect data

We collect and store information entered by you on our Site. Information shared through email, telephone, or other communications is also handled under the same conditions described in this Privacy Policy.

We collect personal information primarily to:

  • Respond to enquiries and communicate with you

  • Provide customer support and consulting-related communications

  • Improve our Site and services based on aggregated usage trends

  • Send updates about our services or changes to the Site where you have provided consent (you can unsubscribe at any time)

We do not sell your personal information. We do not rent or sell your personal information for marketing purposes.

We may collect non-personal information because it helps us understand visitor interests and improve the user experience.

Call recording (if applicable)

Our support team may record phone calls for training, quality assurance, and record-keeping purposes where permitted by law. If required for legal compliance, we may disclose information to the relevant authorities.

Retention

This does not prevent us from retaining information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. How we use and share information

Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share your Personal Information with third parties for marketing purposes without your consent.

We may share Personal Information with trusted vendors and service providers that perform services on our behalf (for example, website hosting, email delivery providers, and analytics providers). These vendors are only permitted to use your Personal Information to provide services to us and in accordance with our instructions.

In general, the Personal Information you provide is used to help us communicate with you. For example, we may use it to:

  • Contact you in response to questions

  • Solicit feedback

  • Provide technical support

  • Inform you about relevant updates or promotional offers (where you have consented)

We may also disclose Personal Information if we have a good-faith belief that such disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or enforceable governmental requests

  • Enforce our Terms of Service and investigate potential violations

  • Address fraud, security, or technical issues

  • Protect the rights, property, or safety of our users, the public, or our business, as required or permitted by law

Non-Personal Information

We use Non-Personal Information to help improve the Site and customize the user experience. We may aggregate Non-Personal Information to track trends and analyze usage patterns.

This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such information to partners, service providers, advertisers, and other third parties at our discretion, provided it does not identify you personally.

Business transfers

If we undergo a business transaction such as a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. Any successor entity may continue to process your Personal Information in accordance with this Privacy Policy. If our information practices change materially, we will post an updated policy on the Site.

6. How we protect information

We take reasonable administrative, technical, and physical safeguards to protect the information you provide through the Site.

However, no method of transmission over the internet is completely risk-free. Please consider this when deciding what information to share with us via email, forms, or other online channels.

We store personal information only for as long as necessary for the purposes described in this Privacy Policy (unless otherwise required by law). We take steps to securely destroy or permanently delete information when it is no longer needed.

7. Cookies

A cookie is a small piece of information that may be stored on your device when you visit a website. We use cookies to understand how visitors use our Site, improve performance, and deliver a more tailored experience.

Cookies may also enable certain website functionality (for example, remembering preferences). You can typically control cookies through your browser settings, including refusing or deleting cookies. Please note that disabling cookies may affect parts of the Site’s functionality.

We do not use cookies as a way to share your personal information with third parties without your consent.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We reserve the right to change this policy and any related terms at any time. We encourage you to review this page periodically for updates.

9. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@sandmanenterprisesbvi.com

Sandman Enterprises BVI (“we”, “us”, or “our”) is committed to maintaining high standards when it comes to your experience and our business practices. We believe in transparency and mutual trust. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit sandmanenterprisesbvi.com (the “Site”) or contact us about our consulting services in the payments space (including merchant account setup, fraud and chargeback risk protection, partner selection, and merchant support).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Why we need your data

We collect certain information to help operate the Site securely, respond to enquiries, and improve the experience for visitors.

When you use our contact form or otherwise contact us, we may collect basic details such as your name and email address, because we need them to respond to your request.

We may also use cookies and similar technologies (including pixels) for performance, functionality, and analytics, so we can understand how the Site is used and tailor the overall on-site experience. For more information, please refer to our Cookie Policy (if available) or the “Cookies” section below.

2. The type of data we collect

We may collect the following types of information:

Personal information

  • Personal identification information such as name and email address (and any other details you choose to include in your message)

Non-personal information

  • Technical and usage data (for example: pages visited, time spent on pages, browser type, device information, approximate location derived from IP address)

  • Cookies, pixels, and similar tracking technologies

3. How we collect your information

You provide us with most of the information we collect when you do one or more of the following:

  • Send a message via our contact form

  • Email us

  • Use of the Site

We may also collect certain technical data automatically via cookies and similar tools when you browse the Site.

4. Why we collect data

We collect and store information entered by you on our Site. Information shared through email, telephone, or other communications is also handled under the same conditions described in this Privacy Policy.

We collect personal information primarily to:

  • Respond to enquiries and communicate with you

  • Provide customer support and consulting-related communications

  • Improve our Site and services based on aggregated usage trends

  • Send updates about our services or changes to the Site where you have provided consent (you can unsubscribe at any time)

We do not sell your personal information. We do not rent or sell your personal information for marketing purposes.

We may collect non-personal information because it helps us understand visitor interests and improve the user experience.

Call recording (if applicable)

Our support team may record phone calls for training, quality assurance, and record-keeping purposes where permitted by law. If required for legal compliance, we may disclose information to the relevant authorities.

Retention

This does not prevent us from retaining information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. How we use and share information

Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share your Personal Information with third parties for marketing purposes without your consent.

We may share Personal Information with trusted vendors and service providers that perform services on our behalf (for example, website hosting, email delivery providers, and analytics providers). These vendors are only permitted to use your Personal Information to provide services to us and in accordance with our instructions.

In general, the Personal Information you provide is used to help us communicate with you. For example, we may use it to:

  • Contact you in response to questions

  • Solicit feedback

  • Provide technical support

  • Inform you about relevant updates or promotional offers (where you have consented)

We may also disclose Personal Information if we have a good-faith belief that such disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or enforceable governmental requests

  • Enforce our Terms of Service and investigate potential violations

  • Address fraud, security, or technical issues

  • Protect the rights, property, or safety of our users, the public, or our business, as required or permitted by law

Non-Personal Information

We use Non-Personal Information to help improve the Site and customize the user experience. We may aggregate Non-Personal Information to track trends and analyze usage patterns.

This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such information to partners, service providers, advertisers, and other third parties at our discretion, provided it does not identify you personally.

Business transfers

If we undergo a business transaction such as a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. Any successor entity may continue to process your Personal Information in accordance with this Privacy Policy. If our information practices change materially, we will post an updated policy on the Site.

6. How we protect information

We take reasonable administrative, technical, and physical safeguards to protect the information you provide through the Site.

However, no method of transmission over the internet is completely risk-free. Please consider this when deciding what information to share with us via email, forms, or other online channels.

We store personal information only for as long as necessary for the purposes described in this Privacy Policy (unless otherwise required by law). We take steps to securely destroy or permanently delete information when it is no longer needed.

7. Cookies

A cookie is a small piece of information that may be stored on your device when you visit a website. We use cookies to understand how visitors use our Site, improve performance, and deliver a more tailored experience.

Cookies may also enable certain website functionality (for example, remembering preferences). You can typically control cookies through your browser settings, including refusing or deleting cookies. Please note that disabling cookies may affect parts of the Site’s functionality.

We do not use cookies as a way to share your personal information with third parties without your consent.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We reserve the right to change this policy and any related terms at any time. We encourage you to review this page periodically for updates.

9. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@sandmanenterprisesbvi.com